Legal & Policies

Our refund policy is designed to be fair to both customers and companions.

1. FULL REFUND: Cancellations made 24+ hours before the booking are eligible for a full refund.

2. PARTIAL REFUND: Cancellations within 24 hours receive a 50% refund. Platform fees are non-refundable.

3. COMPANION CANCELLATION: If a companion cancels, you receive a full refund plus a 10% credit for future bookings.

4. QUALITY ISSUES: If the experience was significantly different from what was described, you may file a dispute for a full/partial refund.

5. PROCESSING: Refunds are processed within 5-7 business days to your original payment method.